PRIVACY POLICY
This Privacy Policy (“Policy”) is an electronic record within the terms of Section 2(t) of the Information Technology Act.
This document provides information about the different types of personal data that Rohan School of Music (“RSM”) collects and the ways in which such data is used.
This Policy constitutes a legally binding agreement between you (“user”, “you”, “your”) and Rohan School of Music (“RSM”) (“we”, “us”, “our”).
At Rohan School of Music, data protection is treated as a serious matter, and your privacy is very important to us. We use your data strictly in accordance with the parameters laid down in this Privacy Policy.
Kindly read this Privacy Policy carefully to understand our information-gathering and dissemination practices.
By availing our services, you acknowledge your acceptance of this Privacy Policy and expressly consent to our use and disclosure of your personal information as described herein.
This Privacy Policy is subject to the User Agreement and other policies published on the Website.
IF YOU DO NOT AGREE WITH ANY OR ALL OF THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR SERVICES.
This Privacy Policy may be updated from time to time without prior notice. Users are encouraged to review this Policy periodically.
1. COLLECTION OF INFORMATION
The following information may be collected from you:
1.1 Full Name
1.2 E-mail Address
1.3 Contact Number
If you correspond with us via e-mail, we may store:
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The content of your e-mails
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Your e-mail address
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Our responses
We may also retain information voluntarily provided through contact forms or transferred from social media platforms.
Additionally, we collect general information about the usage of our services.
2. INFORMATION COLLECTED AUTOMATICALLY
When you access our Website or services, we may automatically collect:
2.1 Usage Information
Information relating to how you interact with the Website, including messages, chats, feedback, and communications required for dispute resolution, customer support, and troubleshooting.
2.2 Log Information
Browser type, language preference, IP address, and access times.
2.3 Device Information
Hardware model, operating system, version, unique device identifiers, IMEI (where applicable), and mobile network information.
3. HOW INFORMATION IS USED
We use collected information to:
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Fulfil user requests
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Improve services
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Communicate with users
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Conduct research and development
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Generate anonymous reports
3.1 Communication Consent
By providing your e-mail address, you consent to receive:
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Service-related notices
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Policy updates
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Newsletters
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Notifications regarding services
Official communications may be sent electronically in lieu of postal services.
3.2 Communication Preferences
Users may opt out of promotional communications via the unsubscribe option.
3.3 Data Retention After Termination
Following termination or deactivation, we may retain information for archival or legal compliance purposes.
3.4 Content Removal Rights
We may remove content if necessary:
3.4.1 To comply with law or legal process
3.4.2 To protect rights, property, or safety
3.5 Third-Party Service Providers
We may share necessary information with third-party providers assisting with:
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Payment processing
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Customer support
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Technical services
3.6 Security & Legal Disclosure
We may disclose information if required to:
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Comply with law
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Enforce agreements
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Prevent fraud
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Protect rights and safety
4. DISCLOSURE OF INFORMATION
Your information is secured and shall not be disclosed except:
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With your consent
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As required by law or regulation
We may disclose information to law enforcement or authorities when necessary to investigate illegal activities or potential liabilities.
5. ENSURING INFORMATION ACCURACY
We take reasonable precautions to ensure data accuracy. Users are advised to:
5.1 Notify us of errors
5.2 Inform us of updates (name, e-mail, contact details)
6. PAYMENTS
Payments are processed through secure third-party payment gateways.
We do not store:
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Debit/credit card details
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Banking credentials
Users are advised not to share sensitive financial data through e-mail or unsecured channels.
RSM shall not be liable for breaches occurring at third-party payment providers.
7. DATA PROTECTION
Personal data is handled in accordance with applicable laws.
7.1 We implement administrative, technical, and physical safeguards.
7.2 Payment information is encrypted and not stored by RSM.
7.3 We may communicate electronically for service-related purposes.
7.4 Disclosure may occur where legally required.
7.5 Users should avoid sharing sensitive data via e-mail.
In the event of a data breach within our systems, reasonable steps will be taken to notify affected users.
8. CHOICE OF INFORMATION
Users may:
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Choose services
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Opt out of communications
However, essential policy or legal updates may still be sent.
9. STORAGE OF PERSONAL DATA
Personal data is stored only as long as necessary for service delivery and legal compliance.
10. CHILDREN’S PRIVACY
Users below eighteen (18) years may use services only under parental supervision.
Minors are advised not to share personal information without guardian consent.
11. RIGHTS OF DATA SUBJECT
RSM is committed to protecting user data under applicable laws, including:
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Information Technology Act, 2000
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GDPR (where applicable)
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Data Protection Act (where applicable)
12. YOUR RIGHTS
Unless subject to exemptions, you may have:
12.1 Right to access personal data
12.2 Right to correct inaccurate data
12.3 Right to withdraw consent
13. THIRD-PARTY LINKS
13.1 Information shared via third-party platforms is subject to their policies.
13.2 RSM is not responsible for external website practices.
Users are encouraged to review third-party privacy policies.
14. CHANGES TO PRIVACY POLICY
14.1 This Policy remains effective unless modified.
14.2 Continued use constitutes acceptance of updates.
15. USER SUBMISSIONS
We are not responsible for third-party content users may encounter.
Users may report objectionable content via “Contact Us”.
16. PREVENTION OF FRAUD
RSM shall not be liable for fraudulent communications impersonating RSM.
Users should report suspicious activity immediately.
17. BREACH OF POLICY
Violation of this Policy may result in suspension or termination of services.
Jurisdiction: India.
18. SEVERABILITY
Invalidity of one clause shall not affect remaining clauses.
19. NO RESERVATION
Acceptance of this Policy constitutes acceptance of all terms.
20. CONTACT US
For questions or concerns:
